For technical or organizational concerns, users can contact support through the following channels:
Email: help@gegenfeld.com
Form: Create a ticket (gegenfeld.com/help).
Data Protection: privacy@gegenfeld.com
Partners (including affiliates): partner@gegenfeld.com
Press Office: press@gegenfeld.com
Legal (excluding data protection): legal@gegenfeld.com
We usually respond to you within 48 hours on weekdays. You will be informed of our response via email. Please write only one email per request. This allows us to respond to your concern more quickly.
The support policies apply.